Product Recalls

It is Grainger’s corporate policy to respond to product recalls, including those initiated by suppliers or government regulators, in a full and complete manner, ensuring that receipts, sales and deliveries of the product(s) are halted, that products in inventory are returned, that customers are notified and that the recalled product is disposed of in an appropriate manner.

A recall is defined as a stop sale, quarantine and return of product due to quality, health and safety or environmental issue or problem.