Our Principles
The following principles are at the heart of how we work – with one another, our customers, suppliers and our communities:
Start with the customer
- We know our customers better than anyone else
- We anticipate needs and deliver the right solutions to create value
- We build authentic, transparent, and honest relationships with our customers
Embrace curiosity
- We observe and listen to understand how things work from the ground up
- We seek different points of view, welcome debate, and value feedback
- We proactively test new and better ways to solve problems and to continuously improve
Act with intent
- We consistently challenge each other to stay focused on what matters
- We make the things that matter better
- We understand our role in delivering our purpose and strategy
Compete with urgency
- We compete to gain share and win in the market
- We challenge ourselves to move quickly and take smart risks
- We value facts and measure our success with simple, visible metrics
Win as one team
- We trust each other and assume positive intent
- We involve the right people at the right time
- We hold each other accountable and celebrate each other's accomplishments
Invest in our success
- We seek, provide, and are open to feedback
- We embrace success and failure with humility
- We consistently learn and grow
Do the right thing
- We put integrity, safety, and sustainability at the heart of everything we do
- We create a welcoming, inclusive culture that accepts and respects all people
