We deliver best-in-class performance to our customers, supplier partners, shareholders and communities; and do so in a personable, fun and caring way.
Our Principles
The following principles are at the heart of how we work – with one another, our customers, suppliers and our communities:
Start with the customer
- We know our customers better than anyone else
- We anticipate needs and deliver the right solutions to create value
- We build authentic, transparent, and honest relationships with our customers
Embrace curiosity
- We observe and listen to understand how things work from the ground up
- We seek different points of view, welcome debate, and value feedback
- We proactively test new and better ways to solve problems and to continuously improve
Act with intent
- We consistently challenge each other to stay focused on what matters
- We make the things that matter better
- We understand our role in delivering our purpose and strategy
Compete with urgency
- We compete to gain share and win in the market
- We challenge ourselves to move quickly and take smart risks
- We value facts and measure our success with simple, visible metrics
Win as one team
- We trust each other and assume positive intent
- We involve the right people at the right time
- We hold each other accountable and celebrate each other's accomplishments
Invest in our success
- We seek, provide, and are open to feedback
- We embrace success and failure with humility
- We consistently learn and grow
Do the right thing
- We put integrity, safety, and sustainability at the heart of everything we do
- We create a welcoming, inclusive culture that accepts and respects all people
Diversity, Equity and Inclusion
The real strength of Grainger Canada is our people. We believe our differences make us stronger. Diversity, equity and inclusion are integral to our success, and we are committed to fostering an inclusive environment where all team members feel safe, valued and comfortable bringing their whole self to work each day.
Grainger Canada is committed to employment equity and we invite all qualified candidates to apply to our career opportunities.
Please visit our Careers section and join our diverse workforce.
Business Conduct
Grainger Canada places significant trust in individual team members. Since the company's inception in 1889 we have always operated with the highest ethical standards and each year, all team members review and formally commit to business conduct guidelines covering many areas including: being honest and fair in all business dealings, avoiding conflicts of interest, accuracy, use of company funds or resources, appropriate workplace behaviour and international business guidelines.
